This Policy applies as between you, the User of this Web Site and The Spotted Sparrow the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.
1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site;
“Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;
“Cookie” means a small text file placed on your computer by The Spotted Sparrow when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site. Where e-commerce facilities are provided, Cookies may be used to store your Shopping Basket. Further details are contained in Clause 10 of this Policy;
“Data” means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;
“The Spotted Sparrow” means Julia Sydnor, trading as The Spotted Sparrow, 57 Countess Avenue, Whitley Bay, Tyne and Wear NE26 3PN;
“Service” means collectively any online facilities, tools, services or information that The Spotted Sparrow makes available through the Web Site either now or in the future;
“System” means any online communications infrastructure that The Spotted Sparrow makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
“User” / “Users” means any third party that accesses the Web Site and is not employed by The Spotted Sparrow and acting in the course of their employment; and
“Web Site” means the website that you are currently using (www.spottedsparrow.com) and any sub-domains of this site (e.g., blog.spottedsparrow.com) unless expressly excluded by their own terms and conditions.
2. Data Collected
We may collect, store and use the following kinds of personal information:
2.1 information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);
2.2 information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including name, title, contact information such as email addresses and telephone numbers and financial information such as credit/debit card numbers);
2.3 information that you provide to us for the purpose of registering with us (including name, title, contact information such as email addresses and telephone numbers and demographic information such as post code, preferences and interests);
2.4 information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including name, title, contact information such as email addresses and telephone numbers and demographic information such as post code, preferences and interests);
2.5 Cookie information (see Clause 10 below).
3. Our Use of Data
3.1 Any personal Data you submit will be retained by The Spotted Sparrow for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to 6 Months.
3.2 Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties. This does not include our affiliates and/or other companies within our group.
3.3 All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. Fore more details on security, see Clause 9 below.
3.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons:
3.4.a.1 internal record keeping;
3.4.a.2 improvement of our products / services;
3.4.a.3 transmission by email of promotional materials that may be of interest to you;
3.4.a.4 contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Web Site.
4. Third Party Web Sites and Services
The Spotted Sparrow may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that The Spotted Sparrow requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.
5. Changes of Business Ownership and Control
5.1 The Spotted Sparrow may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.
5.2 In the event that any Data submitted by Users will be transferred in such a manner, you will not be contacted in advance and informed of the changes.
6. Your Right to Withhold Information
6.1 You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data.
7. Accessing your own Data
7.1 You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time.
7.2 You have the right to ask for a copy of your personal Data on payment of a small fee.
Data security is of great importance to The Spotted Sparrow and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online. We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
9.1 The Spotted Sparrow may set and access Cookies on your computer. These Cookies are integral to the services provided by the Web Site to you.
9.1.a.1 Session cookies are used to keep track of you whilst you navigate the Web Site. Session cookies are deleted from your computer when you close your browser.
9.1.a.2 Persistent cookies are used to enable our Web Site to recognise you when you visit. Persistent cookies remain stored on your computer until deleted, or until they reach a specified expiry date.
9.3 You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. For further details please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of Services available on the Web Site.
9.4 You may delete Cookies, however you may lose any information that enables you to access the Web Site more quickly.
10. Changes to this Policy